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About Us

Corporate:
Vision Mission

About Us

           
As a leader textile and home decor brand, Madame Coco was founded in 2011. Operating in 18 different countries with 370 stores, the brand has reached 100 thousand square meters of sales area and is actively making sales on its e-commerce branches. The brand is positioned as the sector leader with an extensive and diversified product range, inspired by elegant French style and its harmonizing colors. As a customer-oriented and trendsetter brand, Madame Coco offers an extensive set of products under categories such as homeware, bathroom, kitchen, tableware, glassware, porcelain, plasticware, lighting, personal care products, and cosmetics. Moving forward with their goal of creating a global company image, the brand’s main operation focuses on providing the best customer experience without compromising the principle of transparency. Madame Coco aims for a smooth, homely, and welcoming consumer journey when customers visit stores and shop on our websites. As a result of the company’s customer-focused approach, Madame Coco was awarded ‘Best Customer Experience Management in the 2019 A.L.F.A. Awards in the textile category. In relation to that, the brand received the Bronze Stevie Award in ‘Innovative Customer Service’ category. Spreading their success on the global scale, Madame Coco was awarded the Bronze Award in the “Home Textile- Glassware" category at the Effie Awards. In addition, Madame Coco maintains to be the top-of-mind brand in the home textile and decoration category in Brand Awareness Researches conducted by Nielsen, FutureBrightGroup, and SIA Insight in 2019, 2021 and 2022 respectively.

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