Ethic Rules

Fairness

We care for the confidentiality of our customers, employees, and other people and institutions with whom we work and show care to protect their personal information. We protect confidential information about the company’s operations, use this information only in line with the objectives of the company, and share this information with only the relevant people with determined authority.

We do not provide for personal interests from the persons or institutions with whom we are in a business relationship by utilizing our positions personally or through our families or relatives.

Along with legal responsibilities, we show care to fulfill our responsibilities listed below on behalf of our customers, personnel, suppliers, business partners, competitors, society, humanity, and the company/brand.

We conduct our operations and transactions domestically and international in the framework of the Turkish and international law and present true, complete, and understandable information to legal regulatory institutions and agencies on time. While conducting all our operations and transactions, we reside at an equal distance without having an uneven interest in any public institution or agency, administrative authority, civil society organization, or political parties, and we fulfill our obligations with this awareness of responsibility.

We work with a proactive understanding that responds in the truest and swiftest manner to our customers’ needs and requests with a focus on customer satisfaction. We present our services on time and with the promised conditions and approach our customers in a framework of respect, honour, fairness, equality, and kindness.

We approach our employees fairly and honestly and we are committed to provide them with a nondiscriminatory, safe, and healthy work environment. We do our best for the personal improvement of our employees, and we always keep the balance between their professional and personal lives.

We act fairly and respectfully in the manner expected from a good customer, show the care necessary to fulfil our obligations on time, and carefully protect the confidential information of our business partners.

We actively compete in only legal and ethical areas and avoid unjust competition. We support work aimed at fostering society’s targeted competitive structure.

Important areas that garner our concern include the preservation of democracy, human rights, the environment, education and good works, and eliminating crime and corruption. We act sensitively while pioneering on societal issues with the consciousness of being a good citizen.

We present our services within the framework of company policies, professional standards, our commitments, and ethical rules to show the devotion necessary to fulfil our obligations. We strive to serve in areas where we believe we are and will be professionally competent and aim to work with customers, business partners, and employees who comply with the rules of truth and legitimacy.